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About Us

CareFlite is a Texas, nonprofit 501(c) 3 corporation governed by a Board of Directors with representatives from Texas Health Resources (Harris Methodist, Presbyterian and Arlington Memorial Hospitals), Methodist Health System, Baylor Health Care System, Parkland Health and Hospital System, and the JPS Health Network. CareFlite and its Member Facilities are nonprofit entities committed to high-quality patient care and community service. CareFlite is the only, fully-integrated medical transport company serving North Texas.

Established in 1979, CareFlite is the eighth oldest air medical transportation service in the nation, and the second oldest in Texas. CareFlite began with one helicopter shared between Methodist Dallas Medical Center and Harris Methodist Fort Worth Hospital transporting about 20 patients each month. In 1981, CareFlite began operating a ground ambulance division in Dallas to support the helicopters and to provide non-emergency transportation to patients in area hospitals. CareFlite’s Ground Ambulance Division transported over 50,000 patients in 2014. It has bases in the following counties: Collin, Dallas, Denton, Ellis, Erath, Hill Johnson, Palo Pinto and Parker. CareFlite operates 911/EMS services in Balch Springs, SE Dallas County, Ellis County ESD #5, Hill County and Johnson County.

Today, CareFlite operates six helicopter bases throughout the Dallas/Fort Worth Metroplex. The Agusta A109 aircraft are equipped for flight under instrument conditions (similar to the scheduled airlines). CareFlite has 17 FAA approved instrument approaches to area hospitals throughout North Texas. These approaches permit CareFlite to transport critical patients to the area's trauma centers and other hospitals offering specialized care during poor weather conditions. CareFlite is the first non-governmental entity to undertake such a program in Texas. CareFlite helicopters are based at Methodist Dallas Medical Center, Harris Methodist Fort Worth Hospital, Frisco Fire Station #4, Denton Regional Airport, Lake Whitney Medical Center and the Granbury Regional Airport. In addition to its helicopter EMS program, CareFlite also provides a King Air (fixed wing, twin engine, pressurized, high performance turboprop) air ambulance. This aircraft can be used for emergent transports in Texas and Oklahoma, long haul patient transfers throughout the continental U.S., and is ideal for transplant programs needing to move patients, organs or transplant teams without delay. Since its founding, CareFlite has transported over 71,000 patients by air.

CareFlite also offers Specialty Care Transport (SCT). SCT is an ideal service for a patient who needs an interfacility transport with a higher level of medical care than can be provided on an ALS ambulance but does not require the speed provided by flying. SCT trucks are staffed with a Critical Care EMT-P, an EMT-P and an EMT. All CCEMT-P’s receive additional training and must maintain critical care certifications such as UMBC’s CCEMTP certification.

CareFlite responds to requests from hospitals, fire departments, EMS agencies and law enforcement within a service area of more than 100 counties in a 150-mile radius of the Dallas/Fort Worth Metroplex containing more than 6 million people. Other services include an outstanding continuing education program that includes an annual continuing education conference in May each year which is open to first responders and health care professionals, and a medical service bicycle team for community events.

To arrange a medical transport, please call (800) 442-6260 24 hours a day, 7 days a week.