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Ground Ambulance & 911 EMS Service
Fixed Wing Operations Area
Helicopter EMS Operations Area

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Imprima y Envie Su Aplicacion
List of Approved Counties
Frequently Asked Questions

• Payment can be made by Check, Money Order or Credit Card and sent in with Membership application to 3110 S. Great Southwest Parkway, Grand Prairie, Texas 75052.
• Memberships will be effective upon receipt of payment and
• Members services can be used an unlimited amount of air medical transports as needed within the membership period. Helicopter EMS program service available within 150 mile range of DFW.
• As an added benefit, CareFlite Ground Ambulance will be available to Members when they are within its service area.
• Another added benefit, CareFlite’s Fixed Wing Air Ambulance is also a part of the Membership Program, servicing up to 500 miles from DFW Airport.
• What is the CareFlite Membership about? Offering the Member and their family, “Cost factors help and peace of mind” by covering the difference between health care insurance coverage and the cost of an ambulance transport.
• If a member should be transported, CareFlite will do everything possible to bill and collect from private or third party insurance in behalf of the member.
• Whatever members insurance pays CareFlite will accept as full and final payment on behalf of the member and Caring-Heart Membership Program will absorb the remainder of the cost.
• If Members private or third party insurance deems transport usage not medically necessary or denies claim for any reason, once CareFlite has appealed the denial and refiled the appeal, then CareFlite will bill member for only 50% of the CareFlite Charges and Caring-Heart Membership Program Fees will absorb the remaining 50% of fees.
• Members that have elderly family members that must be hospitalized and are in need of follow up care with rehabilitation housing or nursing home housing, these members may keep that family member under the household membership. There is never a worry about loosing the membership for that household family member. And there is no age limit of any kind.
• If member should have a hunting accident or other tragic accident and needs to be flown home to their own Hospital or Specialty Hospital and are 150+ miles away, then CareFlite’s Fixed Wing Air Ambulance can be called in for personal transport and care. CareFlite will do everything possible to get transport pre-approved and covered prior to transport, if denied CareFlite will still offer to do the transport and provide a 50% member discount.
• Medicaid recipients are not eligible for the Caring-Heart Membership due to State of Texas regulations.
• Membership Program approved by the Texas Department of State Health Services.