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Ground Ambulance & 911 EMS Service
Fixed Wing Operations Area
Helicopter EMS Operations Area

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Application For Hood County ONLY
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List of Approved Counties
Frequently Asked Questions

• Peace of mind and financial protection.
• Membership effective upon date of online or fax application when paid by credit card. If paper application is mailed, it is effective as of the date of postmark.
• There is no limitation upon usage within the Membership period for medically necessary transports provided by helicopter, fixed wing or ground ambulance. CareFlite services available within CareFlite’s air and ground service areas. Outside those areas, the Membership benefit is honored by Air Methods and Halo Flight within their service areas.
• Following a Member transport, CareFlite will do everything possible to bill and collect from private or third party insurance on behalf of the Member. Members are required to assist CareFlite when necessary with collections from private or third party insurance or self-funded employer plans. Whatever is paid by insurance is accepted by CareFlite as full and final payment on behalf of the Member.
• CareFlite’s fixed wing is available for transports originating up to 500 miles from DFW Airport. CareFlite will attempt to secure a preauthorization up front on fixed wing flights that are not medically necessary. If a fixed wing flight is denied as not medically necessary and it has been unsuccessfully appealed, then CareFlite will reduce the changes by 50%. Uninsured Members receive a 50% discount from CareFlite’s standard rates for air and ground ambulance.
• Family members that must be hospitalized and/or need rehabilitation or nursing home housing may be kept on the household membership. There is no age limitation on this coverage.
• Medicaid recipients are not eligible for Membership in accordance with state regulations. The Caring-Heart program is approved by the Texas Department of State Health Services.