Protect Your Family & Finances

Membership Applications:

Apply Online Now!
Renew Online Now!
Print and Mail Your Application
Application For Hood County ONLY
Imprima y Envie Su Aplicacion

Service Areas:

Ground Ambulance & 911 EMS
Fixed Wing
Helicopter EMS

Caring-Heart Membership Fee Per Household
Years	5	4	3	2	1
Cost	$149	$139	$109	$79	$49

Caring-Heart Membership Highlights:

Peace of mind and financial protection. Having a Caring-Heart Membership protects your entire household against any balance billing after insurance pays. Those without insurance receive a 50% discount from CareFlite’s standard rates.
Membership application effective upon date of on-line or fax submission when paid by credit card. Applications mailed to CareFlite are effective as of the date of postmark. You can also join by calling (877) 339-2273 toll free weekdays 8am ‘til 5pm.
There is no limitation upon usage within the Membership period for medically necessary transports provided by helicopter, fixed wing or ground ambulance. CareFlite services available within CareFlite’s air and ground service areas. Outside those areas, the Membership benefit is honored by Halo Flight within their service area.
Following a Member transport, CareFlite will do everything possible to bill and collect from private or third party insurance on behalf of the Member. Members are required to assist CareFlite when necessary with collections from private or third party insurance or self-funded employer plans. Whatever is paid by insurance is accepted by CareFlite as full and final payment on behalf of the Member.
CareFlite’s fixed wing is available for transports originating up to 500 miles from DFW Airport. CareFlite’s fixed wing charges are $16,000 base and $160 per mile, much less expensive than the helicopter. CareFlite will attempt to secure a preauthorization up front on fixed wing flights that are not medically necessary. If a fixed wing flight is denied as not medically necessary and it has been unsuccessfully appealed, then CareFlite will reduce the charges by 50% for Members. Family members that must be hospitalized and/or need rehabilitation or nursing home housing may be kept on the household membership. There is no age limitation on this coverage.
Medicaid recipients are not eligible for Membership in accordance with state regulations. The Caring-Heart program is approved by the Texas Department of State Health Services. In all emergencies dial 911.

Questions should be directed to:

Jennifer Barbary
Membership Office Manager
(972) 339-4214

Air Medical Service Area Map

CareFlite operates helicopter Air Ambulance bases in Burnet, Dallas, Fort Worth, Granbury, McKinney, Gainesville, and Whitney Texas, as well as a
Fixed Wing Ambulance that extends our Air Medical Transportation services to a radius of over 500 miles from the Dallas Fort Worth Metroplex.
Our Ground Ambulance operations provide 911 and Emergency Ambulance services in Hill County, Kaufman County, Southeast Dallas County,
Ellis County ESD #5, and the City of Balch Springs as well as Non-emergency and Wheelchair services to the greater Dallas Fort Worth and
North Central Texas area. CareFlite also provides 911 Dispatch services for 911 areas that we service with Ground Ambulance.

Our Caring-Heart Membership Program is designed to protect your finances when you need it most. Caring-Heart Members with medical insurance
coverage are not billed for any of CareFlite's medical transportation costs after the insurance provider has made payment. Members without
insurance will receive a 50% discount on CareFlite's medical expenses.

The following information is provided in compliance with 49 U.S.C. Section 42302:
The DOT Aviation Consumer Protection Division's contact information is as follows:
Aviation Consumer Protection Division, C-75
U.S. Department of Transportation, 1200 New Jersey Avenue, SE, Washington, DC 20590202-366-2220 {TTY 202-366-0511), 1-866-TELL-FAA {1-866-835-5322)