Specialty Care Services

CareFlite’s specialty care transport (SCT) is a service enhancement to our program. It is a safe, rapid mode of transport, and patients receive quality care. The SCT should be utilized in instances when a critical patient is in need of specialized care, and within a 30 minute drive time of the destination facility. SCT is also an option and available during adverse weather conditions.

SCT (Specialty Care Transport) operates with a three person team including a Critical Care Paramedic, an EMT-P and EMT and should be used for those critical patients who need a high level of care during the transfer but for whom the speed of a helicopter or fixed wing transport is not needed or not available due to adverse weather.

The SCT team includes:

A Critical Care Paramedic (CCEMT-P) with a minimum of 2 years of experience.
A paramedic with at least one year of experience
A certified EMT professional

All CCEMTP and paramedic team members are trained in trauma, cardiac, neonatal, obstetrics, pediatrics, and burn care, Minimum certifications are Advanced Cardiac Life Support (ACLS), Advanced Trauma Life Support (ATLS) and/or Basic Trauma Life Support (BTLS), Pediatric Advanced Life Support (PALS) and Neonatal Resuscitation Provider (NRP).

CareFlite SCT has the capability to treat trauma, obstetric, neonate/isolette, and adult and pediatric medical patients. There is also the ability to add a flight crew member(s) to the team if additional expertise is needed. CCEMT-P’s are trained to perform:

Rapid sequence intubations
Endotracheal Intubations
Intraosseous insertion
Fetal heart monitoring

For CareFlite’s specialty care transport, please call the Communications Center at 1-800-442-6260.

CareFlite operates helicopter Air Ambulance bases in Burnet, Dallas, Fort Worth, Granbury, McKinney, Gainesville, and Whitney Texas, as well as a Fixed Wing Ambulance that extends our Air Medical Transportation services to a radius of over 500 miles from the Dallas Fort Worth Metroplex. Our Ground Ambulance operations provide 911 and Emergency Ambulance services in Hill County, Kaufman County, Southeast Dallas County, Ellis County ESD #5, and the City of Balch Springs as well as Non-emergency and Wheelchair services to the greater Dallas Fort Worth and North Central Texas area. CareFlite also provides 911 Dispatch services for 911 areas that we service with Ground Ambulance.

Our Caring-Heart Membership Program is designed to protect your finances when you need it most. Caring-Heart Members with medical insurance coverage are not billed for any of CareFlite's medical transportation costs after the insurance provider has made payment. Members without insurance will receive a 50% discount on CareFlite's medical expenses.

The following information is provided in compliance with 49 U.S.C. Section 42302:
The DOT Aviation Consumer Protection Division's contact information is as follows:
Aviation Consumer Protection Division, C-75
U.S. Department of Transportation, 1200 New Jersey Avenue, SE, Washington, DC 20590202-366-2220 {TTY 202-366-0511), 1-866-TELL-FAA {1-866-835-5322)